Archery Exchange - Customer Feedback

Below is list of a few comments left by some of our satisfied customers. As ARCHERY EXCHANGE grows and becomes all we hope for, we realize our success will depend on the satisfaction of our customers. Your comments and concerns will help us deliver service and value that deserves praise. Please Click HERE to leave your feedback.

Just wanted to share this with you. I bought your Standard Model 310 Bowfishing Reel from your store last Christmas for my son, Andrew who wanted to take up the sport. Attached is a picture of the gar he caught this Fall on that reel. Andrew was excited to find out that at about 30 pounds and over 4 feet, this gar has unofficially broken the state record for a gar caught by bowfishing In South Carolina. He has also caught carp and catfish in the 20-pound range from Lake Murray, SC. Thanks for helping him get into the sport of bowfishing. He loves it!

Dear Archery Exchange,

I want to thank you for your speedy order processing, and shipping information e-mail you sent. My (old) bowfishing equipment completely malfunctioned, and I was "out of service." You not only had a great selection of bowfishing products, but had a better price than Cabelas - and faster service. I received my new equipment on the date promised, and just got home from "whacking" several big carp. It got here in time, and worked like a charm!!! I will be a repeat customer for sure! Thanks for your selection and price.

Fred,

I'm the customer that purchased the red Hoyt Aspen one cam from you guys and E-Bay, I would like to send a thank you,the whole transaction was professional from start to finish. I will be purchasing from your company again!

Robert W. Graff

Hello,

Thanks for the fast service. I was not expecting to see my bow and arrows for some days. I'm glad that I found the bow that I was looking for. Great deals!

Take care,

Rik Wesselius.

Dear Archery Exchange,

Thank you for the manner in which you handled my order. The used compound bow I ordered was for my son. When it arrived, on the date you confirmed, you should have seen his face light up. I can tell the bow had been thoroughly gone thru and old parts were replaced with new ones. For the price, I received a great deal. Thanks again and be assured I would buy again from Archery Exchange.

Duane Spanier

I just received my order of the professional bowfishing package. Thank you for being so fast in processing and shipping my order. I am an avid bowhunter who has just recently been introduced to the benefits of the internet. This was the first purchase that I've made over the internet and you guys made it a pleasant experience. I've been sure to tell everyone about your website, keep up the good work!!

In this day and age, it's rare to simply find a company that treats it's customers well. I wanted to take a moment to say "thank you" for doing such a great job.

I recently placed my first order with your company, and was really pleased with the lack of shipping charges! Add to that the incredible rapid delivery, and I was amazed! When the order arrived, I had a question about putting something together, called and got a real, live, intelligent, helpful, person on the phone! He clarified my confusion and everything works just fine.
Thank you Archery Exchange, for setting the bar for so many other companies! You've found a long term customer here, who will sing your praises to everyone who will listen.

Sincerely,
R.A. Jaffe

I was browsing your auctions and was so impressed with your page set up and prices. I was wondering if you had a mailing list of folks that you let know when you have put new things up for bid and if you could put me on your list? You folks have a great page set up. Everything you need to know about your products is there, easy to read, and the starting bids are fantastic also!!!. Thank you for NOT trying to rip people off. Thanks for your time.
Tracy Fistler
Mason City, IA

Thank you for the speedy service, my first time to
order off the internet so I was nervous, thanks again
I love the bow!

Dennis,

Thank you for your help in this order. Considering the short period of
time we really appreciate it. The shipment arrived this morning and we
will be giving the Archery set to our daughter at her birthday
celebration this afternoon.

Once again thank you.

Greg Wilcox

Your site is the first I've seen that actually helped me find an item that you didn't list and then emailed me to ask if I want to order it, then provide a quick special-order link directly to the "check-out lane" on your site. I love that! Your doing a great job as a e-commerce site.

Kerin Fahland

The best service I've ever experienced with any retailer came as a result of my on-line order from you for archery equipment. Quality merchandise, exactly as advertised, is not something I have come to expect, but your rapid delivery of my recent order far exceeded all anticipation. Thank you so very much!

Sincerely, Juanita Steffee

Dear Archery Exchange,

I received the bow set that Mr. Fred Schaffhauser helped me to order due to a computer problem. I gave the set to my 12 year old daughter for her birthday and to say the least she was thrilled! I so glad you offer these complete sets, rounding up all the separate components would have been more difficult and costly. Thanks again for your personal assistance in placing this order and for offering such a great product.

Thank you,

Michael Bennett

Greetings to The Five,

I am a brand new bowhunter in NE Iowa, although I'm a 43 year husband, and father of 4 sons.

I was thrilled to find your website, have subscribed to the email listing with both my home and work email addresses, and am so pleased to read of your story about how the exchange evolved.

Your Dad must be very proud of you five sons!! I trust integrity is a key ingredient in not only your business operation but also in your personal lives as well. Well, I'm off to shopping in your online store. Merry Christmas to all, and remember, it's all about Jesus!! Sincerely, Jim Broome

Dear Archery Exchange,

We recently purchased a complete beginner's archery set from you to give to
our son for Christmas. He absolutely loves it--it was his favorite gift--and
we were very impressed with the high quality and speedy service. It was a
really great package for the price. Thank you very much!

Secondly, we are interested in purchasing some more fiberglass,
feather-fletched arrows--the ones that were included in our package. I've
searched your site and don't see them. Do you sell them separately, and if
so, how much are they and how would I order them?
Thanks!
Patty Cooper

Hi,

I recently purchased a beginners set for my 14 year old daughter for x-mas. Since then, my other daughter (12), my wife and I have become involved in this sport. (the reason for my last purchase of 3 more sets). I went to a local Archery Shop and the owner was very impressed with the quality of your product and was blown away when I told him what I paid. (We had to have the arrow guide replaced because the original fell off.) We also bought a dozen aluminum arrows as well. We are in the process of joining our local Conservation Club (they have outdoor AND indoor ranges which is very nice in the Northeast).

So, thank you for a good product at a good price with prompt service. My first experience at "e-purchasing" has been a great one, and my family and I have one more thing we can all enjoy together.

Thanks again!!

Ed Lewis

Thank you for the prompt reply I am very interested in ordering the C-33pro grip and the 140lock mount.

Again thank you,

Linda Wilson

Thank you for the speedy service, my first time to
order off the internet so I was nervous, thanks again
I love the bow!

Craig

Hey guys,

You guys are doing a great job. This was the second order I got from you, both times within a week. Your ordering system is easy and I love the confirmation you give when an order is sent. Your only drawback is that you don't have enough traditional archery supplies, feathers, tips and such. That aside you are on my favorites list, so keep up the good work.

Thanks,

Phil Rochat

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